1. Introduction
Viberrr ("we," "us," or "our") operates the website viberrr.com (the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
2. Data Controller Information
Company: Viberrr
Address: 406 W. South Jordan Parkway, South Jordan, UT 84065
Email: privacy@viberrr.com
3. Information We Collect
3.1 Personal Information
- Name and contact information (email, phone)
- Account credentials and authentication data
- Profile information and preferences
- Payment and billing information
- Career-related information (resume, skills, goals)
3.2 AI-Generated and Processed Data
- Career assessments and recommendations
- AI-generated career plans and insights
- User interactions with AI systems
- Behavioral patterns and usage analytics
3.3 Technical Data
- IP address and device identifiers
- Browser type and operating system
- Usage data and clickstream information
- Cookies and tracking technologies
4. Legal Basis for Processing (GDPR)
We process your personal data based on the following legal bases:
- Consent: For marketing communications and non-essential cookies
- Contract: To provide our services and fulfill our obligations
- Legitimate Interest: For analytics, security, and service improvement
- Legal Obligation: To comply with applicable laws and regulations
5. How We Use Your Information
- Provide, maintain, and improve our AI-powered career services
- Process payments and manage subscriptions
- Send service-related communications and updates
- Personalize your experience and recommendations
- Conduct analytics and research to improve our services
- Ensure security and prevent fraud
- Comply with legal obligations
6. AI-Specific Data Processing
Our AI systems process your data to provide personalized career guidance. Please note:
- AI recommendations are generated based on algorithms and may not always be accurate
- You have the right to human review of automated decisions that significantly affect you
- We continuously train our AI models using aggregated, anonymized data
- AI-generated content should be verified independently
7. Information Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party vendors who assist in operating our service
- Business Partners: With your consent for specific integrations
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers or acquisitions
8. International Data Transfers
Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions by relevant authorities
- Other legally recognized transfer mechanisms
9. Data Retention
We retain your personal data for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Improve our AI models (in anonymized form)
Typically, we retain account data for the duration of your subscription plus 3 years, unless a longer retention period is required by law.
10. Your Rights
10.1 GDPR Rights (EU Residents)
- Access: Request copies of your personal data
- Rectification: Correct inaccurate personal data
- Erasure: Request deletion of your personal data
- Portability: Receive your data in a structured format
- Restriction: Limit how we process your data
- Objection: Object to processing based on legitimate interests
- Automated Decision-Making: Request human review of automated decisions
10.2 CCPA/CPRA Rights (California Residents)
- Know: What personal information we collect and how it's used
- Delete: Request deletion of your personal information
- Opt-Out: Opt-out of the sale of personal information
- Non-Discrimination: Equal service regardless of privacy choices
- Correction: Correct inaccurate personal information
10.3 Virginia (VCDPA) Rights
Virginia residents have similar rights to GDPR, including access, correction, deletion, and portability.
11. Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- Encryption in transit and at rest
- Regular security assessments
- Access controls and authentication
- Employee training and confidentiality agreements
- Incident response procedures
12. Children's Privacy
Our Service is not intended for children under 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal data, please contact us.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
14. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@viberrr.com
- Address: 406 W. South Jordan Parkway, South Jordan, UT 84065
15. Data Protection Officer
For GDPR-related inquiries, you can contact our Data Protection Officer at dpo@viberrr.com
16. Supervisory Authority
EU residents have the right to lodge a complaint with their local supervisory authority if they believe their data protection rights have been violated.