Cookie Policy

1. Introduction

This Cookie Policy explains how Viberrr ("we," "us," or "our") uses cookies and similar technologies on our website viberrr.com (the "Site"). This policy should be read alongside our Privacy Policy.

2. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work efficiently and provide information to site owners.

3. Types of Cookies We Use

3.1 Essential Cookies

Purpose: These cookies are necessary for the website to function properly.

Legal Basis: Legitimate interest (essential for service provision)

Examples:

• Session management
• Security and authentication
• Load balancing
• User preferences

Can be disabled: No (website won't function properly)

3.2 Analytics Cookies

Purpose: Help us understand how visitors use our website.

Legal Basis: Legitimate interest / Consent (where required)

Third-party services:

• Google Analytics
• Hotjar (heatmaps and session recordings)
• Mixpanel (user behavior analytics)

Can be disabled: Yes

3.3 Marketing/Advertising Cookies

Purpose: Used to deliver relevant advertisements and track campaign effectiveness.

Legal Basis: Consent

Third-party services:

• Google Ads
• Facebook Pixel
• LinkedIn Insight Tag
• X conversion tracking

Can be disabled: Yes

3.4 Functional Cookies

Purpose: Enable enhanced functionality and personalization.

Legal Basis: Legitimate interest / Consent

Examples:

• Language preferences
• Region/location settings
• Theme preferences (dark/light mode)
• Accessibility settings

Can be disabled: Yes (may affect functionality)

4. Third-Party Cookies

We use several third-party services that may set cookies:

4.1 Google Services

• Google Analytics: Website analytics and user behavior
• Google Ads: Advertising and conversion tracking
• Google Fonts: Web font delivery

Data transfers: Data may be transferred to the US under Google's SCCs

4.2 Social Media Platforms

• Facebook/Meta: Social login, advertising pixels
• LinkedIn: Professional networking, B2B advertising
• X: Social sharing, conversion tracking

4.3 Customer Support

• Intercom: Customer support chat
• Zendesk: Help desk and ticketing

5. Cookie Consent and Control

5.1 Consent Management

We use a consent management platform to allow you to control which cookies are set. You can modify your preferences at any time.

5.2 Browser Controls

You can control cookies through your browser settings:

• Chrome: Settings > Privacy and security > Cookies and other site data
• Firefox: Preferences > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Edge: Settings > Cookies and site permissions > Cookies and site data

5.3 Opt-Out Links

Direct opt-out options for major services:

• Google Analytics Opt-Out
• Facebook Ad Preferences
• LinkedIn Ad Settings

6. International Data Transfers

Some of our third-party services may transfer your data outside your country of residence. We ensure appropriate safeguards are in place:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions
• Certification schemes
• Codes of conduct

7. Cookie Retention

Different cookies have different retention periods:

• Session cookies: Deleted when you close your browser
• Persistent cookies: Remain until expiry date or manual deletion
• Analytics cookies: Typically 2 years
• Marketing cookies: Vary by service (30 days to 2 years)

8. Impact of Disabling Cookies

If you disable certain cookies, you may experience:

• Difficulty logging into your account
• Loss of personalized settings
• Reduced website functionality
• Less relevant advertising
• Need to re-enter information frequently

9. Updates to This Policy

We may update this Cookie Policy to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website.

10. Your Rights

Under applicable data protection laws, you have rights regarding cookies and tracking:

• Consent withdrawal: Withdraw consent for non-essential cookies
• Information: Request details about cookies we use
• Deletion: Request deletion of personal data collected via cookies
• Objection: Object to processing based on legitimate interests

11. Contact Us

If you have questions about our use of cookies, please contact us:

• Email: privacy@viberrr.com
• Address: 406 W. South Jordan Parkway, South Jordan, UT 84065

12. Regulatory Information

12.1 GDPR Compliance (EU)

This policy complies with the EU General Data Protection Regulation and ePrivacy Directive.

12.2 CCPA Compliance (California)

California residents have additional rights under the California Consumer Privacy Act.

12.3 Other Jurisdictions

We comply with applicable cookie laws in all jurisdictions where we operate.